We ship worldwide!
We are excited to share that Intelligent Change ships worldwide*. We ship from three different warehouses in the USA,the United Kingdom, and the Netherlands. We offerFREE Shipping to U.S. on orders $75-$500.
Processing Time
Orders are processed and shipped in 1-2 business days, likely sooner.
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow 24-48 hours for the tracking details to update. If you have not received this email, kindly check your spam/trash folders, or email us athello@intelligentchange.comfor further support. Please note that we cannot be held accountable for any shipping delays caused by the carrier.
Should inaccurate or incomplete address information be provided, it may delay processing time by 1-2 business days. All customers are encouraged to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
ShippingTime
United States
Express (1-2 Business Days)
Standard (2-4 Business Days)
Economy (5-7 Business Days)
United Kingdom
Express (1-2 Business Days)
Standard (2-4 Business Days)
Express (2-3 Business Days)
Standard (3-7 Business Days)
International
InternationalExpress (3-5 Business Days to Cities)
InternationalStandard (5-10 Business Days)
**Please note that specific carriers cannot be selected.
Taxes & Duties
United States
Intelligent Change charges a sales tax for all US orders. These collected taxes are mandated by the local state governments. Intelligent Change in no way benefits from this and directly pays this amount collected to the state.
United Kingdom
Orders being shipped to the UK (from our UK warehouse) will have a 20% VAT included in the price.These collected taxes are mandated by UK government. Intelligent Change in no way benefits from this and directly pays this amount collected by the UK government.
Europe
With our newest warehouse in the Netherlands, any orders being shipped to a country in the European Union should not incur any added fees for customs and duties at the time of delivery.
Canada, Mexico, Asia & Other International Countries
As your order is shipped DDU (Delivered Duty Unpaid), orders being shipped internationally may incurduties, fees and import taxes upon delivery. This charge is determined by your local customs authority and must be paid to your local carrier or government in order to receive your order.These fees are not collected by Intelligent Change.
*COUNTRIES WE DO NOT SHIP TO:Afghanistan, Albania, Algeria, Angola,Azerbaijan,Bahrain, Bangladesh, Belarus, Benin, Bermuda, Brazil, Botswana, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Cook Islands, Cyprus, Democratic Republic of the Congo, Republic of the Congo, Cote d'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guatemala, Guyana, Haiti, Hungary, India, Indonesia, Iran, Iraq, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Micronesia, Moldova, Mongolia,Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, North Korea, Oman, Pakistan, Papua New Guinea, Palau, Paraguay, Palestine, Peru, Philippines, Qatar, Russia, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Somalia, South Africa, South Korea, South Sudan, Solomon Islands, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uzbekistan, Vatican City, Vanuatu, Vietnam, Venezuela, Yemen, Zambia, Zimbabwe.
Yes! We are happy to offerShop Pay Installments to US residents at this time (for orders between $50 USD and $3,000 USD).
How does Shop Pay Installments work?
Shop Pay gives you the option to pay in full at checkout, or to split your purchase into four equal, bi-weekly, interest-free installment payments. When available, Shop Pay Installments is an option for orders between 50 USD and 3,000 USD.
There are no additional charges, interest rates, or late fees, and your credit score isn't affected. Shop Pay Installments is powered and serviced byAffirmand is only available in some stores.
Am I eligible to use Shop Pay Installments?
To use Shop Pay Installments, you need to live in the United States and register for Shop Pay. When choosing Shop Pay Installments, the following limitations apply:
- You cannot pay for an order if the order includes currency in any form, including virtual and digital currency, like gift cards.
- Orders need to be between 50 USD and 3,000 USD, including shipping and taxes.
- If youchange your Shop Pay phone number, then you also need toupdate this with Affirmbefore you can pay for another purchase using Shop Pay Installments.
- Shop Pay Installmentsdoes not accept Capital One cards, prepaid debit cards, or prepaid credit cards.
Howdo I manage my Shop Pay Installments payments?
Your Shop Pay Installments orders appear in theHometab of the app. You can tap on an order for a summary of your repayment status. TapView installmentsfor more detailed info about past and upcoming payments.
Make a manual payment on a Shop Pay Installments order:
You can make a manual payment on a Shop Pay Installments order in the Shop app.
1. From theHometab, tap the order you want to make a payment for.
2. TapView Installments, and then tapMake a payment.
3. Select an option in theAmount to paysection.
4. In theCardsection, select the card you want to pay with.
5. TapPay now, and then tapContinue.
Change your payment method for an existing Shop Pay Installments order:
You can change your payment method on a Shop Pay Installments order while it's in repayment. Going forward, the new payment method will be used for payments on this order. If you want to update your payment method for multiple Shop Pay Installments orders, then you need to complete the steps below for each order.
1. From theHometab, tap the order that you want to change the payment method for.
2. TapView Installments, and then tapPayment options.
3. Select the new payment method that you want to use. If you need to add a new payment method, then tapUse a different card, and complete the required fields.
Where can I find more information about Shop Pay Installments?
- For information about an existing order or to ask for a refund,please contact our support at hello@intelligentchange.com.
For infomation about Shop Pay Installments payments and financing, such as why you might not have been approved, visit theShop Pay Installments Help Center.
- For general info about the Shop Pay Installments experience, such as how it works and the purchase flow, emailinstallments@shop.app.
We believe in a better tomorrow, a more productive and happier you. We create tools for the lifelong learners and doers because you are changing the world every day. We designed these tools with proven principles of positive psychology and daily accountability.
This is whywe are offering a 6 Month Money Back Guarantee:if you do not feel Intelligent Change products have shaped a better attitude towards productivity and happiness, simply email us athello@intelligentchange.comso we can organize the return of yourfulljournal or planner and issue a refund.
Kindly include your order number, which complete product(s) you are looking to return and the reason. Prepaid return shipping labels for your full journal and/or planner are provided for US orders only by our customer support team which will expedite the return shipping and refund process.
If you returned any products prior to contacting us, please contact our support to make us aware of the returned items so that we can proceed further with the return or exchange.
How do I return my order?
- Email us athello@intelligentchange.com
- Include your name and order number
- Tell us which product(s) you want to return and the reason
We are pleased to extend a 20% discount on orders over 10 units, and a 30% discount on orders over 40 units. The discounts are automatically applied at checkout.
***Please note that bulk discount offer cannot be combined with sitewide sales or other coupons and discounts.***
If you are interested in a custom request, please see more about customization optionshere to learn more and apply.
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