Frequently Asked Questions
How do I become a patient at Centerstone Health Services?
Call the Bloomington clinic to set up your first appointment.
Before your first visit, we will have you complete a new patient packet.If you have seen another family practice physician in the last 5 years we will ask you to fill out a form so that we can get your records.
Bloomington:
(812) 269-5092
Do you accept Medicaid, HIP or Medicare?
Centerstone Health Services accepts all of these in addition to many commercial policies.
What age groups does Centerstone Health Services Serve?
We offer comprehensive healthcare services for infants, children, adults, and seniors. Everyone is welcome here!
I have Medicare or private insurance can I still take advantage of the sliding fee scale?
Yes, our Sliding Fee Scale is based upon your household income and the number of people who live in your home. If our sliding fee rate is less than what your insurance leaves to your responsibility then yes, you pay the lower rate.
What is a primary care provider?
Primary care providers (PCPs) are similar to coaches, directing and coordinating all aspects of your health care – physical, emotional and mental. They listen to your questions, assess symptoms, recommend treatment approaches, prescribe medication and refer you to the proper specialist when needed.
What is the role of a nurse practitioner in a primary care clinic?
Nurse practitioners (NPs) are advanced practice registered nurses who have advanced clinical training. They diagnose and treat medical problems, perform advanced procedures and prescribe medications.
Do I need a primary care provider?
It’s important to have a primary care provider. They get to know you, your history and your family health history. Building a long-term relationship with your PCP can translate to major health benefits over your lifetime such as a decrease in hospital and ER visits, and better management of chronic diseases.
What should I discuss with my primary care doctor?
Be open and honest with your provider regarding what’s going on with your health. Don’t hold back if something is bothering you.
- Are you experiencing painful or uncomfortable symptoms that interfere with your daily life?
- Do you need help with making healthy decisions or lifestyle choices?
- Are you having problems sleeping or with your marriage or children?
- Are you experiencing stress, depression or sadness?
- Is a medication you’re taking making you feel sick?
Community Resources
Shalom Community Center
Shalom Community Center is an all-inclusive resource center in Monroe County for people who are living in poverty and experiencing its ultimate expressions: hunger, homelessness, and a lack of access to basic life necessities.
Shalom has 6 major programs. To learn more about each click on the links below:
- Hunger Relief & Life Essentials
- Crisis Casework & Visiting Agencies
- Overnight Shelter (A Friend’s Place)
- Street Outreach
- Rapid Re-Housing
- Housing First (Crawford Homes)
Contact Shalom at 812-334-5728 for more information about our programs and services.
Wheeler Mission
At Wheeler Mission we don’t attempt to cure homelessness and addiction. We address the deeper, root issues that cause them. Freedom then flows from the inside out. Bloomington Admin Office: (812) 727-6300
Monroe County Division of Family Resources
1531 S Curry Pike Suite 300, Bloomington, IN 47403
Phone: (800) 403-0864
Office Hours: Monday – Friday, 8:00 a.m. – 4:30 p.m.
PROGRAMS:
• Medicaid and HIP applications, Supplemental Nutrition Assistance Program (SNAP) Temporary
Assistance for Needy Families (TANF) and IMPACT program
• TANF provides financial assistance to help pay for food, shelter, utilities, and expenses other
than medical
• Indiana Manpower and Comprehensive Training (IMPACT) provides services designed to help
recipients of Supplemental Nutrition Assistance Program (SNAP) achieve economic self-sufficiency through: Education, Training, Job Search, and Job Placement Activities.
Bloomington Township Trustee
Bloomington Township Trustee
Phone: 812-336-4976
The township trustee is an elected official charged with providing temporary emergency assistance to Bloomington Township residents who are experiencing an unforeseen hardship. The trustee helps with basic necessities such as rent, utilities, food, and some medical care.
In addition, Bloomington Township has a food pantry and owns the building of a community meal site.
Phone: (812) 336-4976; Fax: (812) 335-8993
Township Assistance Hours: by appointment
Food Pantry Hours:
Monday, Tuesday, Thursday & Friday 10AM-3PM
Wednesday 10AM-12PM/1PM-3PM
Bloomington Housing Authority
1007 N Summit St, Bloomington, IN 47404
Phone:(812) 339-3491
The Bloomington Housing Authority provides Section 8 housing programs. Authorities determine housing eligibility and administer two different types of housing assistance programs. Section 8 Housing provides rental assistance to low-income families living in privately-owned rental properties, where Low Income housing is directly owned and operated by the US Department of Housing and Urban Development (HUD)
Bloomington Salvation Army
111 N Rogers St, Bloomington, IN 47404
Phone: (812) 336-4310
SERVICES:
- Food & Hygiene Pantry
- Thrift Store
Bloomington WorkOne
Employment Assistance
1531 S Curry Pike #200, Bloomington, IN 47403
(812) 331-6000
Bloomington Social Security Office
515 W Patterson Dr, Bloomington, IN 47403
(800) 772-1213
Health Insurance Navigators
Here are some resources to help guide you through enrolling in Affordable Care Act insurance programs. Indiana Navigators provide free unbiased assistance and can work with you one-on-one to enroll in health care plans.
- Kandi Guyton –cin.navigators@centerstone.org
- Individual Solutions – IU Health: Call 1-888-531-3004 to make an appointment to see a certified Navigator, or visit iuhealth.org/individual-solutions.Bi-lingual Navigator on site.
- Covering Kids & Families of SCCAP.Call 1-812-339-3447 ext. 511 or ext. 512.¡Ofrecemos asistencia en español!
- ASPIN Health Navigators: Call 1-877-313-7215 for Navigator assistance.
- Monroe County Health Department: Call Scott Stowers at 1-812-349-2075, or email sstowers@co.monroe.in.us
- Call211(available 24/7 free of charge) or visitwww.in211.org/healthcare-projectto learn how to apply, try a health insurance cost calculator, and get more local information.
